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Reservation and Cancellation Policy
Early check-in or late check-out is subject to availability and may be chargeable by the hotel directly.
Check-in time is 12:00 PM, Check-out time is 12:00 PM.
We reserve the right to cancel or modify reservations where it appears that a customer has engaged in fraudulent or inappropriate activity or under other circumstances where it appears that the reservations contain or resulted from a mistake or error.
Hotel Policy: Anyone fails to follow the hotel policy the management will deny for check-in & no refund against the same booking.
1. Hotel check-in & check-out time is 12:00noon. Early check-in and late check-out requests can be considered subject to availability of rooms with additional charges as per hotel norms. Any early check-in or late check-out request must be directed and reconfirmed with hotel directly through E-mail only, no telephonic conversation. Also it cannot confirm prior to check-in.
2. All guests present GOVT valid photo ID proof at the time of check-in (Driving License, Voter ID, Aadhaar card or Pass port). For International Guests need to provide Passport with VISA. PAN card is not acceptable as an ID proof. At the time of check-in if the guest will not provide ID proof then hotel will be able to deny the check-in & no refund against the same booking.
3. Check-in may deny without presenting of booking voucher.
4. Personal preferences of Smoking or Non-Smoking Rooms, King or Twin Beds, etc may fulfill & however the same shall be subject to availability.
5. Primary guest check-in to hotel must be 18 years of age and Children accompanying adults must be below 05 years (Also it should be mentioned on your booking voucher) but above 05yrs will be counted as extra PAX charges..
6. The management does not take responsibility for the loss of valuables left in the room & suggest keeping it inside the room safety locker.
7. Strictly pets not allowed in the hotel premises.
8. Any changes in the reservation may attract additional charges.
9. No Visitors are allowed into the guest room.
10. Booking included of extra bed will be placed in the room with an extra cot or extra mattress as extra bed.
11. For safety & hygienic we are not allowing outside food, any kind of snacks & liquor (Beverage).
12. Management doesnâ€™t allow any kind of meeting or interviewâ€™s in-side the room.
13. Copy of Marriage certificate will be asked to submit at the time of arrival for check-in of married couple.
14. For Single lady booking, room will be assigned in a different floor.
15. Swimming is now under renovation.
16. The Credit Card Holder must be one of the travellers.
17. If cancelled, advance payment made online will not be refundable.
18. Final rights of admission/check-in remain reserved with the hotel management & refund can be denied in-case of any misconduct is observed by the hotel management.